HVAC Technician Interview Questions

HVAC Jobs, Prepare For The Interview

You are reading an article on preparing for an interview.  If you follow through with your preparation and follow these recommendations you will be prepared.  When you are prepared you will be confident and it will show.  Not cocky, but confident.


  • Don’t ask how much the job pays or benefits until the end of the interview when you have an indication the company is interested in hiring you
  • Don’t go take a drug test unless you can pass it
  • Don’t mail resumes.  Deliver your resume in person


  • Go to the company’s office and fill out an application.  Ask for an appointment for an interview.  Ask for the service manager’s name for follow up
  • Have your social security card
  • Have your driver’s license and a copy of you five year driving record.  Many insurance companies will not insure you if you have 1, 2 or 3 moving violations.  No insurance, no job
  • Have a copy of your criminal history search.  Be able to explain anything on your record.  In some states you may not work in a residence if you have a criminal record
  • Have a one page professional resume, hire dates, manager name, address, phone number and pay history
  • Have your professional and personal reference list with address and phone number
  • Have a copy of your EPA Certification and any other certifications, manufacturer certifications or trade school diploma
  • Be able to explain any gaps in your employment history
  • Dress professionally, clean clothes and well groomed
  • Use neat handwriting
  • Use correct grammar

Practice answers to these questions:

  • Why are you changing jobs?  Just be honest with this question.  One answer might be that you have outgrown the opportunities at your current company.  This indicates that you are a fast learner
  • Tell me about your last position and what you did?
  • Where would you like to be in 3 years? 5 years?
  • What is your idea of good customer service?
  • Are you a team player?

Contractors want to know that you will not wait too long before asking for help.  Time is money and admitting you don’t know something is a sign of confidence.

Half the job of a service tech is good customer relations.  An outgoing personality will get you hired.  The company must move products and good presentation skills count for a lot.  If you are good at sales or enjoy sales, tell the interviewer.

Good luck.

HVAC Jobs … A Great Outlook


The US Department of Labor Statistics for 2011 reports HVAC Jobs growth in the foreseeable future will be around 28 percent.  A majority of the highest paid employees in all jobs categories will be retiring soon.  As many as three hundred million baby boomers will retire in the next ten years.  There are only about forty million new workers available to fill these positions.  Compensation is driven by supply and demand and demand for HVACR is going to drive wages and salaries up.

In addition to decreasing numbers of qualified employees, the number of HVACR systems needing repair and replacement will increase exponentially in the next few years.  The useful life of most of these units is 12 to 15 years.  The housing and building boom in the recent past in addition to the existing inventory of aging units will provide plenty of HVAC Jobs demand.

In a 2011 article, US News and World Report listed HVACR jobs in the “top 50 Best Jobs in 2011”, further confirming the predictions of the shortage of workers.  You can read the article at http://bit.ly/qgzUSf

When our discussions with contractors the number one problem has always been the shortage of competent help in all positions of the HVACR business.  The key word in that statement is competent.  There are plenty of people who claim to be HVAC professionals who lack a basic education in their field.  Anyone willing to work hard that can pass a drug and criminal background check can get an entry level job as an installer or HVAC apprentice.  These employees usually get stuck in lower paying jobs and don’t advance.  Without a solid technical education the HVACR tech will have difficulty advancing beyond the $10 to $12 per hor job.  A good educational background would advance him to $30 or more in just a few short years.

One of the traits of great HVACR companies is their policy of providing continuing training to their employees.  When determining where you want to start your HVAC Career, make sure you pick a company that provides continuous training.  Without continuous training it will be more difficult to advance and increase your income.  Unfortunately for job seekers, the companies providing training usually have a long line of people wanting to go to work for them.  The companies that don’t provide training are the ones constantly complaining that they can’t get or keep good employees.

The key to rapid advancement as an HVAC tech or promotion into management, is a good educational foundation.  Get the basics early in your career and continue your education for life. You will always be advancing.  If you are not constantly getting job offers you need to take a hard look at yourself and determine why.

Our advice is to get an entry level job with a good HVAC company with the understanding that you will attend tech or vocational school full time until you get your HVAC Certification.  Get your EPA Study Guide as soon as possible.  By the time you graduate, you will have the field experience for rapid advancement.

If you have entrepreneurial ambitions and want to open you own business one day and make some real money, learning the basics early are essential.  I had a tech tell me when he was turning in his resignation, that he came to work for our company because he wanted an education from the best to insure success, when he opened his own business.  He was with us two years and now has a very successful HVAC company.

If you’re looking for a high paying job that requires a four year college degree it is still our advice that you follow this same career path.  After you have the technical basics and a good HVAC job, you can pay your way through college.  80% of today’s jobs don’t require a college degree.  Many young people go straight to college, rack up $50,000 to $100,000 in college loans and still might not get a great job.  In case it takes time to land that degreed engineering job, you can fall back on your HVAC education and experience.